PRIVACY POLICY

Thornbury Surfacing (Chippenham) Ltd is committed to protecting your personal information when you are using our services, including this website. Our Company is fully committed to compliance with the requirements of the General Data Protection Regulation (GDPR) and all other data protection legislation currently in force. The Regulation applies to anyone processing personal data and sets out principles which should be followed and gives rights to those whose data is being processed. As a company we only use information to source, supply, provide our services and contact you with relation to services that either we have requested or that we are providing. All information stored by us is securely used and stored in line with all current legislation in place and will be reviewed anytime there are any alterations or updates to the current legislation.

As a company there will never be any occasion any of the details held for our Customers or Suppliers will ever be passed onto any third parties, it is purely for the use sourcing products in order to provide services to our customers, or to contact our clients regarding the service we have provided. Information held on our suppliers and customers is that of which has been given to us and is stored securely and only used as required.

What information is collected and why

Thornbury Surfacing (Chippenham) Ltd collects information about all visitors to its website. This information is used to help Thornbury Surfacing (Chippenham) Ltd understand more about where its site traffic comes from but does not contain any identifiable personal information about the visitor. The information that is collected tells us which pages are visited, for how long each page is viewed, the paths that a visitor takes within the website, as well as other general information, such as your screen settings. We analyse this information in order to assist in maintaining and improving this website, and the administration, management and marketing of its own business.

How we collect your information

We collect information which you voluntarily provide to us and we also use “cookies” to collect certain information when you use the website.

Cookies

A cookie is a small amount of data, which often includes a unique identifier, which is sent to your computer browser from a website’s computer and is stored on your computer’s hard drive. Cookies allow our website to recognise your computer or access device each time it is used to visit our website and to keep count of how often you return to the website. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete Thornbury Surfacing (Chippenham) Ltd cookies having visited the site, or you should browse Thornbury Surfacing (Chippenham) Ltd website using your browser’s anonymous usage setting.

We use two types of “cookies” to collect information. The first type of cookie is called a “session” cookie, which is temporary and is deleted automatically once you leave the Thornbury Surfacing (Chippenham) Ltd website.

We use a session cookie to remember your log-in for you (if applicable). These we deem strictly necessary to the working of the website. If these are disabled, then various functionality on the site will be broken. More information on session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

The second is called a “persistent” cookie, which remains on your computer hard drive until you delete it. Thornbury Surfacing (Chippenham) Ltd does not use cookies to gather information concerning your visits to other sites, nor to ascertain any personally identifiable information about you, apart from what you provide voluntarily during your dealings with Thornbury Surfacing (Chippenham) Ltd.

Google Analytics – persistent cookies for site analytics and performance – we use this to understand how the site is being used in order to improve the user experience. User data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

Email tracking

Some emails that we send you have no tracking in at all, some emails we can track, at an individual level, to see whether the user has opened and clicked on the email.

Security

Whilst your information is held on our system, we will ensure that it is held securely and we take all appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of the information. We regularly review our information collection, storage and processing practices and our security measures to guard against unauthorised access.

Transfer of your information

We will not transfer any information collected from you to any third party without expressly seeking your consent before doing so, except in cases where we are required to disclose the information in order to comply with the law or any court order.

Your rights of access

You are entitled by law to request a copy of your personal information that Thornbury Surfacing (Chippenham) Ltd holds and to correct any errors. You are also entitled to request that your information is deleted from our records. If any such request is made, we will use our reasonable efforts to supply, amend or delete the personal information as requested.

Any request, or any other question you may have about our privacy policy or the information held about you by Thornbury Surfacing (Chippenham) Ltd should be made to the Data Protection Officer at the following address:

Thornbury Surfacing (Chippenham) Ltd
Old Hatts Yard
West End
Foxham
SN15 4NB

Changes to this policy

We may change or update this Privacy Policy from time to time, so we recommend that you check it regularly. If for any reason you do not agree to these changed terms, please do not continue to use our website. If any material changes are made to this Privacy Policy, we will include a prominent statement to that effect.

Governing law

This https://www.thornburysurfacing.co.uk website is governed by the laws of England and Wales and any dispute in respect thereof shall be subject to the exclusive jurisdiction of the courts of England and Wales.

CONTACT US

LET’S TALK ABOUT YOUR NEXT PROJECT

Contact us today for a free, no-obligation consultation

Old Hatts Yard
West End
Foxham
Chippenham
SN15 4NB

Tel: 01249 813435
Fax: 01249 813233

enquiries@thornburysurfacing.co.uk

Covering the South West, South Wales, South East, Gloucestershire, Midlands, Devon & Cornwall.